We collect and process some of your personal information to allow us to operate as a business, provide you with our services and to meet the legal obligations we have as a regulated financial services firm.
As a fintech company we also use a number of third parties to carry out certain business functions which may require us to share your information with them.
This policy details the personal information we collect and use, how we look after it, and the circumstances in which we may share it with someone else. It also sets out your rights around how we handle your information and lets you know how to contact us if you have any concerns.
Incept Technologies Limited (Company Reference number: 11585664). Your privacy and the security of your personal data is extremely important to us and as. This document is our Privacy Notice to you.
If you have any questions about this notice please email us at firstname.lastname@example.org
To provide you with our services we collect and use the following information about you at various points during your interactions with us.
We may collect, use, store and transfer different kinds of personal data about you that we have grouped together as follows:
We may also collect your Personal Data about you from publicly available sources for the purposes of completing our anti-money laundering and know-your-client checks that we are required to carry out as a regulated financial services firm.
We also collect, use and share Aggregated Data (such as statistical or demographic data) for any purpose. Aggregated Data could be derived from your personal data, but is not considered personal data in law, as this data will not directly or indirectly reveal your identity.
In the exceptional circumstance that we collect, or you provide us with any special category information (information about your physical and mental health, sexual orientation, racial or ethnic profile, political opinions, philosophical beliefs, trade union membership or biometric data) we will treat it with extra care, and only use and store it if we have a legitimate reason to do so.
We may also collect personal data in the following circumstances:
We use your information to:
We take appropriate security measures to prevent unauthorised access, disclosure, modification or erasure of your personal information.
We only process your information where we have a lawful basis for doing so. We process your information if:
Your information is shared with representatives of Incept who require it to run your account, resolve any issues or queries, improve our product and services or contact you about features you may be interested in where we have your consent to do so.
Some of your information is processed by third parties we use to provide elements of our service. We conduct due diligence on these third parties, to make sure your information is handled securely and only allow third parties to process your personal information where it is required for them to carry out their function.
Your information is processed and stored on servers managed by our hosting providers.
In some circumstances your information may be stored somewhere outside of the European Economic Area (EEA). In these situations, we have contracts in place to ensure information is protected to the same standards as it is in the EEA. If your information is stored in the US we make sure the organisation is part of the Privacy Shield.
We store your information for the duration of time required by the purpose under which we collected the information. Information we collect:
You have rights under the law and this policy in relation to your information. If you would like to make any request in relation to these rights then please contact us by email. You have the right to:
We may send you certain direct marketing communications if it is in our legitimate interests to do so for marketing and business development purposes, or you have provided us with your consent to do so.
You can withdraw this consent by contacting us in app or by email.
If you would like to make a complaint then please contact us via email and we will do our best to resolve the issue.
You also have the right to complain about our collection and use of your personal information to the Information Commissioner’s Office (ICO). More information can be found at https://ico.org.uk/make-a-complaint/
The data we collect from you may be transferred to and stored somewhere outside the European Economic Area (“EEA”) if we have specific agreements and/or due diligence in place.
In certain circumstances it may also be processed by staff outside the EEA who work for us or a select third party.
We continuously review our policies and procedures. We’ll post any changes we make to this policy on this page and let you know about any significant changes via email.